Privacy Policy

We Love Paper Privacy Policy

Updated 1st November 2025

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.welovepaper.co.uk (the “Site”).

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device. This includes details such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information on the pages or products you view, the websites or search terms that brought you to the Site, and how you interact with the Site.

We call this “Device Information.”

We collect Device Information using:

• Cookies: Data files placed on your device that may include a unique anonymous identifier. Learn more or disable cookies here: http://www.allaboutcookies.org

• Log files: These track actions on the Site and collect your IP address, browser type, internet service provider, referring/exit pages and timestamps.

• Web beacons, tags, and pixels: Electronic files that record browsing information.

Order Information

When you make (or attempt to make) a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address and phone number. This is known as “Order Information.”

Personal Information

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

We use your Order Information to:

• Process and fulfil orders placed through the Site

• Handle payments, shipping and invoices

• Communicate with you

• Screen orders for fraud or potential risks

• Share updates or information about our products, in line with preferences you’ve agreed to

We use Device Information to help us:

• Detect potential risk or fraud (especially via your IP address)

• Improve and optimise our Site

• Generate analytics on browsing behaviour

• Review the success of marketing and advertising campaigns

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our online store:

• Shopify powers our website and e-commerce platform. You can read their privacy practices here: https://www.shopify.com/legal/privacy

• Google Analytics helps us understand how customers use the Site. More information: https://www.google.com/intl/en/policies/privacy/
  You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share Personal Information when required to comply with the law (e.g., in response to subpoenas, search warrants, or other lawful requests), or to protect our rights.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise these rights, please contact us using the details below.

We process your information to fulfil any contract we have with you (for example, when you place an order), or to pursue legitimate business interests. Please be aware that your information may be transferred outside Europe, including to the United States and Canada.

Data Retention

When you place an order on the Site, we retain your Order Information for our records unless and until you ask us to delete it.

The Site is not intended for individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes, or to update our data practices.

Contact Us

If you have questions about this Privacy Policy, our data practices, or if you wish to make a complaint, please contact us at:
hello@welovepaper.co.uk